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How should you be paying for maid service? Hourly vs fixed pricing.

Posted on April 12, 2013


When it comes to finding a cleaning service, cost is often on the top of people’s minds. Before we launched Get Maid, we researched many different pricing options and found cleaning services typically charge by the hour or a fixed price. After considering all the options, we decided to go with an all-inclusive, flexible hourly rate. We thought it would be helpful to explain why we feel this model is best for both our customers and us. First, here are the details of how much our maids cost:

  • $45 per hour - tax, tip for the maid, and eco-friendly supplies included (we only ask you provide a vacuum, mop, and broom)
  • No minimum time required
  • Set priorities and a time limit
  • Pro-rated and rounded down to the nearest 5 minutes (e.g. if a clean takes 2 hours, 34 minutes, we charge for 2 hours, 30 minutes)

We think our pricing model is better than other hourly or fixed price options for three reasons:

Simplicity
One fully-inclusive hourly price makes it easy to figure out the actual total cost. There’s no filling out long forms or doing math to factor in hidden costs for extra service. Want something extra? No problem, it just costs the extra time it takes to complete. Not sure how much to tip or don’t have cash on you? Don’t worry, it’s already included in the rate. We don’t hide our prices behind a “contact us for pricing information” page or add on extra charges for things like supplies.

Flexibility
Ever wonder what you should do if you have a 3 bedroom, 2 bathroom apartment, but only want the common areas cleaned? Whether it’s a quick spruce up of the kitchen and bathroom or a full overhaul of the entire place, our prorated hourly pricing lets you choose what you want done and only pay for what you use, not a penny more.

Quality
We believe that it’s important to work with the best maids and pay them fairly. Our all-inclusive rate ensures we can pay well above average and attract only premium maids. By collecting a 1-5 star rating after every clean, we can reward our highly rated maids and maintain top quality. Cleaners who are inefficient or are low-quality would rate poorly and be removed from our platform.

While this isn’t to say this is the perfect solution and we won’t ever update or amend how we charge for services, we think we’ve come up with the ideal way to make it easy and affordable to get high-quality maid service.

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Our maids use all-natural cleaning supplies and come with everything but a vacuum, broom, and mop.